Customer Appreciation Can Set Your Business Apart

Customer appreciation can be a huge factor when setting yourself apart from the competition.  As a business you want to acquire and maintain your client and customer base. Showing appreciation and attention to your customers can be the difference in losing them and making them loyal to your business. We can get caught up in attracting new customers and clients that we forget to put the effort into maintaining our current client base. At times it maybe even more cost effective to generate business from existing clients rather than attracting new ones.

Showing appreciation does not have to break your budget, there are some simple and inexpensive ways to show them that you appreciate their business. Sending greeting cards is a great way to acknowledge a customer, they do not have to be every single holiday but a simple individualized birthday or Christmas card can go along way. Small gifts such as candy bags can be a sweet treat for clients. Another way would be to give referral rewards; a small gift card or discount on a future payment is a great way to thank clients and customers when they send business your way.

Here at Solutions we are centrally located right next to downtown Tampa and Hyde Park, why not take a loyal client out to lunch at one of hot spots near us! You do not have to spend a fortune to build lasting relationships. These small gestures of acknowledgement can improve your customer retention rate and let them know you appreciate their business.